what does a fedex customer service associate do

According to customer service retail associate. Some customer service associates process customer payments helping them purchase products and services using cash credit cards or other payment methods.


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This customer service focused team member is knowledgeable in all areas of the Stores business including print signs graphics and shipping.

. Customer service associates are representatives of the company who are responsible for solving customer concerns. Customer Service Associate Former Employee - San Rafael CA - February 26 2022 The company believes that the customer is right there is no refusal. The estimated total pay for a Retail Customer Service Associate at FedEx is 38951 per year.

The average salary for Customer Service Representative at companies like Fedex in the United States is 36845 as of September 26 2022 but the range typically falls between 32854 and. The average salary for Retail Customer Service Associate at companies like FEDEX CORP in the United States is 33169 as of July 28 2021 but the range typically falls between 29219 and. A Retail Customer Service Associate is responsible for providing excellent customer service to FedEx customers.

This may include answering customer questions resolving customer. Probably thinks shes queen of. Customer can disrespect you.

I interviewed at FedEx Office Dallas TX in Jul 2021. Customer service associates are in-charge of processing transactions maintaining a good working relationship between the client and the company ensuring that the client. Zoom interview the woman interviewing was a total stickler you could tell.

They will be responsible for taking. If you have questions we have answers. If you still need help call 1800GoFedEx 18004633339.

This number represents the median which is the midpoint of the ranges from. Or use one of these. A customer service retail associate is responsible for providing the highest customer service for the stores customers by responding to their inquiries and concerns and.

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